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Email for customers who already know you and want to hear from you

We set up automated emails that go out at the right moment and prepare newsletters that have something to say. We work in both Ecomail and Mailchimp.

  • Ecomail
  • Mailchimp
  • Design and production
Návrh e-mailového newslettera na notebooku

What we set up and prepare

Account and database check

We review settings, consents, contact structure and past results. We point out things that harm deliverability.

Integration with your online store

email tool to your online store so that contacts, orders and customer behaviour are transferred into it.

Automated scenarios

A welcome series, abandoned basket, post-purchase email or a reminder to inactive customers. They run on their own and complement regular campaigns.

Segmentation

We segment contacts by purchases, interests or activity so that everyone receives a message relevant to them.

Newsletters and campaigns

We draw up a campaign calendar, write the copy and prepare the design. Before sending, you receive a preview for approval.

Templates and evaluation

We create templates in your brand’s style that look good on mobile too. We track opens, clicks and revenue from emails and use them to adjust future campaigns.

Who benefits from email marketing

Online stores

You have a customer database and want people to buy again. Automations such as abandoned basket reminders work every day without you having to step in.

Companies with unused contacts

Contacts from forms, competitions or your shop are sitting in a spreadsheet. We help you reach them sensibly and in line with their consents.

Services with a longer decision-making process

If a customer does not decide straight away, a series of emails introduces your offer, answers their questions and reminds them of you at the right moment.

How we work

1

Audit and goals

We look at your database, tool and previous emails. We agree on what email marketing should deliver.

2

Setup and integration

We adjust or create your account, connect it to your online store or website and prepare templates.

3

Automation

We launch basic automated sequences that go out by themselves based on customer behaviour.

4

Regular campaigns

We send newsletters according to the calendar, try different subject lines and content, and evaluate the results once a month.

Frequently asked questions

Didn’t find an answer? Write to us or call, we’ll be happy to talk.

Ecomail or Mailchimp?

We work with both. The choice depends on which platform your online store runs on, what integrations you need and how large your database is. If you already use one of them, there's often no reason to switch.

How often should we send a newsletter?

As often as you have something to say. For some, that's once a week; for others, once a month. We set the frequency based on the content and on how your subscribers respond.

We don't have many contacts. Is it worth it?

Even a smaller database of people who know you has value. That's why, alongside the emails, we also set up ways to gain new contacts, for example through a form on your website or at checkout.

What about consent and GDPR?

We only send emails to contacts who have given valid consent or where another legal basis applies. During setup, we check the forms and the option to unsubscribe. The legal assessment, however, remains with you or your lawyer.

Related services

Make use of the contacts you already have

In a free 30-minute call, we’ll go through your database and tool and suggest which emails to set up first.